Hi all,

Please be aware that the HSD is currently transitioning to a new platform. As a result, some users may not be able to search the HSD through the Communicare interface during this time.

We appreciate your patience in the matter, for more information, please contact the Communicare helpdesk on (08)6212 6900 or email helpdesk@communicaresystems.com.au

Kind regards,

The Helpdesk Team

Issue 3 of the Communicare Newsletter is now available for download.

In this issue, we introduce our new General Manager and Client Services Manager.

Communicare Version 14.0 is now the latest beta version and is available to early adopter sites.

Key features include:

  • Separate buttons for pathology and radiology requests
  • A 'Save and Print' button has been added to clinical items
  • New 'HPD Practice Name' field on address book entries

Please refer to release notes attached below for the complete feature list, or call (08) 6212 6900 to request a demo version for a better look.

To book an upgrade, complete and return the upgrade request form (found below, or available from the Communicare help menu), and call the helpdesk to confirm a time.

Kind regards,

The Communicare Team

Some organisations have noticed problems validating their HPI-O in the Communicare address book, as currently the organisation name fields on the Healthcare Provider Directory (HPD) had to be an exact match for those that are stored on the Human Services Directory (HSD). These names are not consistent at every organisation - for example, if your clinic name is different to the organisation name your certificate is registered to, such as those who are under the auspice of another service.

Communicare Version 13.5 is now the latest public version and is available for upgrade.

Please refer to release notes attached below for the complete feature list, or call the helpdesk on (08) 6212 6900 to request a demo version for a better look.

To book an upgrade, complete and return the upgrade request form (found below, or available from the Communicare help menu), and call the helpdesk to confirm a time.

Kind regards,

The Communicare Team